FAQ
Ingredients & science
What is PDRN?
PDRN (polydeoxyribonucleotide) is a DNA-derived ingredient, most commonly sourced from salmon, that has become the breakout active of regenerative aesthetics. In LYSIS masks it helps support the look of resilience and elasticity. Read the full explainer on our Journal.
What does NAD+ do in skincare?
NAD+ is a coenzyme central to the longevity conversation — you may know it from supplements or medspa IV drips. Applied in our masks, it's associated with the appearance of vitality, firmness, and tone.
Why hydrogel instead of a fabric sheet mask?
Hydrogel is mostly water by structure. It clings without slipping and releases actives at a controlled rate for 15–30 minutes, instead of soaking into fabric.
Why is arnica in every mask?
Arnica helps calm the look of tired, stressed skin — one of the reasons our formulas fit so naturally into an aftercare-inspired routine.
Using LYSIS
How often should I mask?
Once a week per zone is the ritual. Eye patches are gentle enough to use more often before events.
Is the V-Line sculpt effect permanent?
No — and we won't pretend it is. The V-Line Chin & Jawline Mask gives a temporarily firmer-, tighter-looking lower face: a cosmetic effect that's perfect the night before photos, events, or date night.
Can I use LYSIS after microneedling, lasers, or injections?
Always follow your provider's aftercare instructions first. LYSIS masks are designed to be gentle — no exfoliating acids, no retinoids — and many people add them back into their routine once their provider clears them for skincare. When in doubt, ask your provider.
Is LYSIS safe for sensitive skin?
Every formula is made with sensitive skin in mind: no exfoliating acids, no retinoids, free of parabens, phthalates, mineral oil, and dimethicone, and sealed for single-use hygiene. If you have reactive skin, patch test first and check the full ingredient list on each product page.
Do I rinse after masking?
No. Remove the mask and gently press or massage the remaining serum into skin.
Orders & shipping
When do orders ship?
Orders ship within 1–2 business days. U.S. shipping is free over $50, and the 30-Day Reset always ships free.
What is the 30-day promise?
If LYSIS isn't for you, unopened sachets can be returned within 30 days for a refund — we'll cover the return label. Opened sachets aren't eligible, for hygiene reasons.
Are the masks reusable?
No — every mask is single-use and hygiene-sealed. That's a feature: no jars, no contamination, a fresh dose of actives every time.